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Home » Warranty Information

Warranty Information

Thirty Day Money-Back Guarantee

1. ALL INNOVATION FACTORY PURCHASES COME WITH A THIRTY (30) DAY MONEY-BACK GUARANTEE.

2. IF YOU ARE DISSATISFIED FOR ANY REASON, SIMPLY RETURN THE PRODUCT REGARDLESS OF CONDITION FOR A FULL REFUND OF THE PURCHASE PRICE.

3. PROOF-OF-PURCHASE IS NOT REQUIRED FOR PRODUCTS WHICH HAVE BEEN ORDERED DIRECTLY FROM INNOVATION FACTORY.

4. NO QUESTIONS ASKED

Limited Lifetime Warranty

1. APPLIES TO ALL PRODUCTS (WITH THE EXCEPTION OF THE BLIZZARD SURVIVAL KIT), WHERE IMMEDIATELY A REPLACEMENT PRODUCT (EITHER THE SAME OR EQUIVALENT) WILL BE RETURNED TO YOU WITHIN TWO WEEKS OF OUR RECEIPT OF THE DEFECTIVE PRODUCT.

2. IF A REPLACEMENT PRODUCT IS NO LONGER AVAILABLE, THEN THE FULL PURCHASE PRICE WILL BE REFUNDED.

3. REPLACEMENT OR REFUND AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. INNOVATION FACTORY, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL WARRANTY ON THESE PRODUCTS.

4. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCAHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.

What does this warranty cover?

This warranty covers any defects in materials or workmanship in the products which you purchased from the Innovation Factory.

How long does this coverage last?

This warranty lasts for as long as you own these products.

What will Innovation Factory do?

We will replace any defective product at no charge.

What does this warranty NOT cover?

Any problems that are caused by modification or unreasonable abuse or misuse are not covered.

What if a replacement product is no longer available?

If the product is no longer available, then the purchase price shall be refunded.

How do I get warranty service?

If something goes wrong with your Innovation Factory purchase, send it postage paid to the following address. A replacement product (either the same or equivalent) or a refund (if no replacement is available) will be returned to you within two weeks of our receipt.?

Innovation Factory

630 Penfield Ave.

Havertown, PA 19083

Do I have to submit proof of purchase?

No, proof-of-purchase is NOT required to obtain warranty service.

How does state law apply?

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For example, some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitation on how long an implied warranty lasts; so the above limitation or exclusion may not apply to you.

IceDozer Plus Ergonomic Ice Scraper

IceDozer Plus Ergonomic Ice Scraper

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